Question 1

What counts as a credit in Warp?

Accepted Answer

Credits are used when you interact with Warp's AI and orchestration features, including the Warp Agent and Oz. Credit usage depends on factors like the model used, the size of the task, the amount of context gathered, codebase size, and whether the agent runs locally or in the cloud. Some usage may also include platform or compute costs, especially when using Warp's managed agent infrastructure or cloud agents. Learn more about how credits work in our docs.

Question 2

Does Warp have a SOC 2 Type II attestation?

Accepted Answer

Yes, Warp has obtained a SOC 2 Type II attestation from an accredited third party. Visit Warp's Trust Center to request the report.

Question 3

Can I bring my own AI inference?

Accepted Answer

Yes. Warp supports several ways to use your own AI inference with Warp Agent: API keys: Connect your own OpenAI, Anthropic, or Google API key. Custom inference endpoints: Connect an OpenAI-compatible provider or gateway, such as OpenRouter, LiteLLM, z.ai, or an internal gateway. Bring your own LLM: On Enterprise, route inference through your own cloud provider, such as AWS Bedrock, Google Vertex AI, or Azure AI Foundry. API keys and custom inference endpoints are available to individual users and organizations with 10 or fewer employees. Larger organizations need a Warp Business or Enterprise plan. Contact us if you have questions about the right setup for your team. Warp's Zero Data Retention agreements apply to Warp-provided inference. When you bring your own inference, requests are sent directly to your provider under your own account and terms.

Question 4

Can I bring my own LLM API key?

Accepted Answer

Yes. You can connect your own API key for supported providers, including OpenAI, Anthropic, and Google. This lets you use your own provider account while keeping Warp's agent experience, tools, and interface. To add a key, go to Settings > AI in Warp. API keys are available to individual users and organizations with 10 or fewer employees. Larger organizations need a Warp Business or Enterprise plan. Learn more about Bring Your Own API Key in our docs.

Question 5

Can I use a custom inference endpoint?

Accepted Answer

Yes. Warp supports custom inference endpoints for OpenAI-compatible providers and gateways. You can connect services like OpenRouter, LiteLLM, z.ai, or an internal OpenAI-compatible gateway, as long as the endpoint supports the OpenAI Chat Completions API. Custom inference endpoints are available to individual users and organizations with 10 or fewer employees. Larger organizations need a Warp Business or Enterprise plan. Learn more about custom inference endpoints in our docs.

Question 6

Does Warp support Bring Your Own LLM?

Accepted Answer

Yes, on the Enterprise plan. Warp can connect to model services from major cloud providers, including AWS Bedrock, Google Vertex AI, and Azure AI Foundry. Warp still manages model support, routing, and orchestration, while inference runs in your cloud environment. This helps teams maintain data locality, security controls, and existing cloud spend commitments. If you want to use a different router, custom model, or in-house model, contact us with your requirements. Learn more in our docs.

Question 7

Does Warp have Zero Data Retention agreements with LLM providers?

Accepted Answer

Yes. Warp has Zero Data Retention agreements with supported LLM providers, including Anthropic, OpenAI, Google, and Fireworks AI. For supported models, these agreements prevent providers from training on customer-generated data processed through Warp, and require prompts and outputs to be deleted after the response is generated within a fixed period of time. Zero Data Retention applies to Warp-provided inference only. If you use your own API key, custom endpoint, or LLM, requests are sent directly to your provider under your own account and terms.

Question 8

How can I enable Zero Data Retention in Warp?

Accepted Answer

Zero Data Retention (ZDR) can be enabled in two ways: Individual level: Any user can enable full ZDR for their own account by disabling Help Improve Warp in Settings > Privacy. Organization-wide: On the Business and Enterprise plans, admins can enforce ZDR for all members by default via the admin panel, ensuring team-wide compliance without relying on individual settings. If you'd like to request organization-wide ZDR, please contact your Warp sales representative at sales@warp.dev or submit a request via our Contact Sales form.

Question 9

Should I subscribe to the Build plan, Max plan, or the Business plan?

Accepted Answer

Build is a good fit for individual developers or small teams that want flexible access to Warp AI. It includes 1,500 monthly credits, Reload credits, full Warp Agent access, BYOK, custom inference endpoint support, collaboration features, and higher codebase indexing limits. Max is best for heavy AI users who consistently need more capacity. It includes 18,000 monthly credits, 12× the included credits of Build, and a 17% lower effective credit rate than the best Reload credit tier. Business is best for teams that need SSO, team usage metrics, admin-configurable data controls, and centralized spend management. Business supports up to 25 team members and includes 1,500 credits per seat per month. For larger organizations that need unlimited seats, advanced governance, custom credits and usage terms, the Enterprise Analytics API, bring your own LLM, per-user spend controls, or self-hosted cloud agents, contact us about Enterprise.

Question 10

How can I subscribe to a Warp Business or Enterprise plan?

Accepted Answer

You can subscribe to the Business plan directly from our upgrade page or via your in-app Settings > Billing & usage page. For larger engineering organizations or companies that need advanced compliance, governance, custom usage terms, or dedicated support, Warp also offers an Enterprise plan with custom pricing and deployment options. To learn more, contact us at sales@warp.dev or submit a request.

Question 11

Do paid plans support additional AI usage beyond the included credits?

Accepted Answer

Yes. Build, Max, and Business support additional AI usage through Reload credits. After a user's included monthly credits are used, they can continue using AI features with Reload credits. Reload credits are tied to individual users, roll over month to month, remain valid for 12 months, and offer discounts for larger denominations. Team admins can configure team-wide spend caps and auto-reload settings for Reload credit usage. Learn more about add-on (Reload) credits in our docs.

Question 12

How often do AI credit limits reset?

Accepted Answer

Your included plan credits reset every 30 days from your subscription or renewal date. You can view your remaining balance under Settings > Billing & usage. If you run out of credits before your next reset, you can purchase Reload credits to keep using AI features without interruption. On eligible plans, admins can also configure auto-reload and team-wide spend caps.

Question 13

How does auto-reload work for teams?

Accepted Answer

On Build, Max, and Business, team admins can configure auto-reload for Reload credit usage. When auto-reload is on, the admin selects the Reload credit denomination for the team. Warp automatically reloads credits when a user's credit pool drops below the threshold, subject to the team-wide spend cap. When auto-reload is off, eligible team members can purchase Reload credits manually, as long as the team remains below the team-wide spend cap. Learn more about auto-reload and add-on credits in our docs.

Question 14

How do Reload credits work for multi-seat teams?

Accepted Answer

For teams on Build, Max, or Business, included monthly credits are tied to each paid seat and reset monthly based on the subscription or renewal date. Reload credits are also tied to individual users rather than pooled across the team. If a user runs out of included credits, they can purchase additional credits that will be tied to their account and charged via the billing method on file. Team admins can configure team-wide spend caps and auto-reload settings to manage overall Reload credit usage.

Question 15

I'm an individual developer and need more than 1,500 AI credits per month. What's the right plan for me?

Accepted Answer

If you regularly use more than 1,500 credits per month, Build may still be a good fit. It includes 1,500 monthly credits but lets you scale further with Reload credits, which can be purchased at bulk-discounted rates under Settings > Billing & usage. If you are a heavy AI user who consistently needs more credits, Max may be a better fit. It includes 18,000 monthly credits, 12× the included monthly credits of Build, and a 17% lower effective credit rate than the best Reload credit tier. Reload credits roll over month to month, remain valid for 12 months, and offer discounts for larger denominations. If you're part of a team that needs SSO, team usage metrics, or team-level data controls, Business provides the same AI capabilities plus additional administrative features.

Question 16

What features are available during multi-harness orchestration beta?

Accepted Answer

During beta, multi-harness orchestration is available to all users. This lets you use Claude Code, Codex, and the Warp Agent in Oz cloud environments, and mix and match harnesses across workflows. Cross-harness agent memory is currently in Research Preview. It allows preferences, project knowledge, and learnings from past sessions to carry across harnesses and future agent runs. You can join the waitlist to request access. As these features move out of beta or Research Preview, availability, limits, and pricing may change.

Question 17

Are there any Warp discounts for students, non-profits, or open-source teams?

Accepted Answer

At this time, Warp does not offer discounts for students, non-profits, or open-source teams. We recommend Warp's Free plan, which includes the core terminal features plus support for bringing your own AI inference.

Question 18

What payment options are available?

Accepted Answer

Warp uses Stripe for payment processing and the only available payment method is by credit card. Warp cannot currently accept payment by ACH, cash, check, money order, or cryptocurrency.

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